Privacy & Policy
Personal Information
In order to operate the site effectively and provide users with information on Numerology, Astrology, and Vastu services, Saintops Numbers Private Limited (operating through the website Goluu Divination and the mobile app GoluKripa) may collect personal information, including contact details such as email address and phone number. This information allows us to deliver relevant consultations, content, and spiritual services. We may also automatically track certain behavior on the site to better understand and serve users.
When you send an email, SMS, or other communications to Goluu Divination, we may retain those communications to process your inquiries, respond to requests, and improve our services. If you send or receive SMS messages to/from us or our authorized third-party providers, we may collect and store related information, such as your phone number, the content of the message, and the time and date of the SMS. We may use your phone number and email to communicate with you about our services.
This Privacy Policy applies to the services offered by Goluu Divination only. We do not have control over other websites linked through search results or ads. If personal information is provided to another website but sent to Goluu Divination for delivering our services, such information will be processed according to this Privacy Policy.
We do not sell personal information to third parties if the user has indicated a desire to keep it private. When ordering Numerology, Astrology, and Vastu services, users can decide how much personal information they wish to disclose.
Please note that when you voluntarily display or distribute personal information (e.g., an email address), others may collect and use that information. This could result in unsolicited messages from third parties for which Goluu Divination is not responsible.
What Do We Do with Your Information?
We use the information we collect (e.g., name, email, phone number, etc.) for research, marketing, product analysis, and to provide users with tailored Numerology, Astrology, and Vastu content. We also use it to offer relevant consultations and services.
When you browse our site, we automatically receive your computer’s IP address to gather information about your browser and operating system.
With your permission, we may send you emails or SMS messages about updates, services, and other relevant information.
Feedback
Our site’s Feedback Form may request user information such as name, email address, age, and other details to enhance our services. This data will be used to improve services, gather feedback, and develop new offerings.
Consent
By providing personal information to complete a transaction or request services, we imply your consent for us to collect and use this information for that specific reason only.
If we request your personal information for secondary purposes (such as marketing), we will ask for your express consent or provide an option to decline.
You may withdraw consent at any time by contacting us at goluudivination@gmail.com or via WhatsApp at +91-8791261358.
Disclosure
We may disclose your personal information if required by law or if you violate our terms of service.
Payment
We use Razorpay for processing payments. Neither we nor Razorpay store your card information. Your purchase transaction data is used only as long as necessary to complete your purchase. After that, your payment data is not retained. Please refer to Razorpay's privacy policy at www.razorpay.com.
Third-Party Services
We may share your information with third-party providers to the extent necessary for them to perform their services. We recommend reviewing their privacy policies to understand how they manage your information.
Confidentiality
All payment details provided to us are kept confidential. We do not store or share sensitive financial information with any third parties unless required by law.
Security
We take reasonable precautions to safeguard your personal and sensitive information. However, we shall not be liable for any loss or harm caused due to unauthorized access or misuse of your information by third parties.
Retention of Personal Data
We will retain your personal information only as long as necessary for fulfilling the purposes for which it was collected or as required by law. Safeguards are in place to protect against unauthorized access and misuse.
Cookies
We use cookies to maintain your session. These do not personally identify you on other websites.
User Communications
Any emails or other communications sent to Goluu Divination may be retained to process inquiries, respond to requests, and improve our services.
Age of Consent
By using our site, you confirm that you are of legal age in your jurisdiction or that you have consented to allow your minor dependents to use the site.
Dispute Resolution
Any disputes arising from this Privacy Policy will be referred to arbitration under the Arbitration and Conciliation Act, 1996 (as amended). Proceedings will be conducted in Delhi, India, in English. Courts in Delhi will have exclusive jurisdiction over any disputes.
Changes to This Privacy Policy
We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting. We will notify you of significant changes so that you remain aware of how your information is used.
Questions and Contact Information
If you wish to access, correct, amend, or delete personal information, register a complaint, or seek further information, please contact us at goluudivination@gmail.com or via WhatsApp at +91-8791261358.